Due to the local holidays, some of our internal operations will be affected on May 1 and May 8, 2026.
🧑💻 Customer Support Availability
Service | Status |
Customer Support | ✅ AI Operating normally, Live Agents with delays |
Our support team will be limited during this period. AI agent will be in operation normally.
⚠️ Operational Changes
Please note that other departments will not be available on May 1 and May 8.
Due to the local holiday period, there might be slight delays in processing rewards, withdrawals, and account reviews.
📌 What This Means
Requests submitted during this period may take longer than usual to process.
Account reviews will also be delayed, which may impact verification, evaluations, or related processes.
Withdrawals, rewards, and account-related actions will resume normal processing after the holiday.
We strongly recommend submitting any urgent requests in advance.