What is KYC?
KYC stands for Know Your Customer. It is a standard process that companies use to verify the identity of their customers. The main purpose of KYC is to confirm your identity, ensure your residence is outside of high-risk countries (e.g., North Korea), and to comply with international regulations.
Our KYC verification is handled by our trusted partner Veriff – a leading provider of identity verification services. The process is quick, secure, and usually takes only 2–3 minutes to complete.
How does the KYC process work?
Upload your ID
You will be asked to take a photo of an acceptable identity document.
The document must be valid (not expired), clearly visible, and not damaged.
Liveness check (selfie)
You will take a selfie to prove that you are the rightful holder of the ID.
Address verification (if required)
If your chosen ID document does not include your address, you will need to provide an additional document (e.g., utility bill, bank statement) that clearly shows your current residential address.
Completion
Once submitted, Veriff processes the verification within minutes.
Acceptable KYC Documents
Accepted documents vary by country, but typically include:
Government-issued ID card
Passport
Driver’s license
Residence permit
For a detailed country-specific list, you can check Veriff’s official guide: List of Acceptable KYC Documents.
Important Notes
You have 2 attempts to successfully complete the KYC process.
If your verification is rejected, please contact our Support Team. We will reset your KYC so that you can try again.
Make sure your document is valid, undamaged, and clearly legible. Blurred, cropped, or damaged documents will not be accepted.
You must complete the entire verification process – partial submissions cannot be approved.
What happens if I cannot pass KYC?
If, after two attempts, you are still unable to complete KYC successfully, please contact our Support Team. In such a case, we will issue you a full refund.
We are unable to provide details about the outcome of the KYC process, as this information cannot be shared.
Additional Verification
In some cases, we may also conduct a verification call to further confirm your identity. This may take place:
After you have completed a challenge,
Before granting access to your For Traders Master Account, or prior to your payout.
✅ With Veriff as our verification partner, your data is safe and the process is designed to be as fast and smooth as possible.